COVID-19 Claim Delays: What to Expect 

COVID-19 has created immense changes across the country and around the world. It has not, however, caused car crashes and severe brain injuries to stop. People have continued to suffer injuries during car accidents, motorcycle wrecks, and tractor trailer crashes.  

 What should you expect from your personal injury claim as a result of COVID-19? Talk to an attorney to get more specific information about your claim or to explore your options for compensation.  

 Personal Injury Claims Face COVID-Related Delays 

As a result of COVID-19, many things have faced delays and cancellations–and personal injury claims are no exception. Many courts across Georgia, for example, closed for months in response to pandemic concerns. Even as they slowly reopened, the procedures created to help maintain safety for as many people as possible made it difficult for personal injury claims to process smoothly and effectively.  

 Other challenges have also created delays in processing personal injury claims throughout the pandemic.  

 Fewer People in the Office 

Like the courts, many insurance companies and even law firms shut down for a period during the initial stages of the pandemic. In many cases, this led to a backlog of cases and issues to deal with once those offices did open back up. As law firms and insurance companies alike opened back up, they did so cautiously, with many employees working from home. As a result, processing claims proved more difficult than before.  

 More Difficulty Collecting Evidence 

Many things can take place virtually, including several strategies for gathering evidence related to your personal injury claim. Unfortunately, pandemic precautions and challenges have led to several types of delays and challenges in evidence collection. Hospitals, for example, have been overwhelmed in the face of pandemic needs, which means many of them have struggled to quickly turn around requests for records. Many businesses needed to focus on providing a high standard of cleanliness and safety for current customers, rather than seeking records or looking for video evidence for workers or visitors injured in the workplace.  

 As a result of these challenges, it can take longer to gather the evidence needed to put together a solid case. You may, in many cases, want to avoid submitting your claim without that evidence in place, which can further delay the processing of your claim.  

 Courts are Processing Criminal Cases Before Civil 

While the courts are back up and running, albeit with pandemic precautions in place, personal injury cases and other civil claims are not proceeding as quickly as they did prior to the pandemic. Instead, courts are prioritizing the processing of criminal cases in an effort to clear that backlog before they move on to the needs of victims who may have serious personal injury claims to contend with. While this strategy does allow the courts to move through their backlog efficiently, it is also creating a new backlog of personal injury claims that will need to be dealt with before fresh personal injury cases move up in line. 

 What this means for you is that you may have a long wait for a court date if you cannot reach an agreement with the insurance company that covers the liable party. Your attorney can provide you with more information about how long you can expect to wait for a court date and how that wait will impact your personal injury claim.  

 Insurance Companies are Issuing Lowball Offers 

Dealing with an insurance company after a severe injury can prove difficult at the best of times. Insurance companies often utilize several tactics to help decrease their financial liability following a serious accident. One of those tactics includes issuing a low initial settlement offer: an offer that reflects neither the actual value of the insurance policy that covers the liable party nor the compensation you really deserve for the serious injuries you suffered in your accident.  

 Now, insurance companies are sending out low offers, not just as part of an initial settlement package, but as negotiations continue for the compensation you deserve. Normally, insurance companies will work with you to reach a settlement agreement, especially once they realize you plan to take your quest for compensation to court if necessary. Unfortunately, with court cases getting delayed, many insurance companies are continuing to send out low offers in the hopes that desperate accident victims will accept them to get the funds they need in hand faster.  

 What Do COVID Claim Delays Mean For You? 

If you need to file a personal injury claim in the midst of COVID-19, you may face a very different experience from the one you would have had a year ago. Consider these key details as you move forward with your claim.  

 1. You should contact an attorney as soon after your accident as possible. 

If you need to file a personal injury claim, an experienced attorney can help you navigate the legal system, including the additional challenges COVID-19 has brought to the personal injury landscape. An attorney can also make sure that you fully understand the compensation you deserve and the options you have, including when you may want to accept a settlement offer.  

 2. Be prepared, BEFORE the delay. 

Personal injury claims may feel like a “hurry up and wait” process. You may go through long periods where you can only wait for what comes next. Thanks to COVID-19 related claim delays, you should prepare for a long process. That means prepare now. Hire a good attorney with experience harvesting digital evidence that can find and interview witnesses. Get recorded statements early in the investigation. Photograph everything. -The cars, the intersection. Believe it or not, these things change over time. Most importantly, get the doctor immediately. Many doctors now offer telemedicine, so you don’t have to wait in the emergency room.  

 3. Know your goals. 

Work with your attorney to assess how much compensation you deserve and when you will accept a settlement offer. Keep in mind that in many cases, waiting a little longer, continuing to negotiate, or even preparing to take your claim to court if needed can help increase the compensation you ultimately receive, which may improve your financial future.